Customer Numbers
Who Issues Customer Numbers?
The Georgia Department of Revenue's Motor Vehicle Division issues customer numbers.
An individual's customer number is the number shown on his or her state-issued identification
card. Click here to connect
to the Department of Driver Services for additional information regarding driver's
license.
When Were Customer Numbers Issued to Dealers and Security Interest Holders?
In 1999, the Motor Vehicle Division issued a unique permanent twelve-digit (12)
customer number to each dealer and lien or security interest holder in our
database. A letter including their number was mailed to each asking that they use
their assigned number when processing motor vehicle transactions with either the
state or county.
What Are the Benefits of Using Customer Numbers?
By using customer numbers, it expedites the title and tag issuance process by eliminating
unnecessary key strokes (data entry). County and state personnel processing tag
and/or title transactions enter a customer number to retrieve the full legal name
and address of the following customers and performs sight verification to ensure
that the correct party's name and/or address appears:
- Owner(s);
- Selling party; and/or
- Security interest holder(s).
Insures that license plates and titles are issued to the correct owner(s) by using
their full legal name(s) as shown on his or her valid Georgia driver's license or
state-issued identification card.
How Can I Obtain a Customer Number?
Individuals
When you obtain a Georgia driver's license or Georgia identification card, the number
on your license or identification card is your customer number. Click here to connect to the Department of Driver Services
for additional information regarding driver's license and/or state-issued identification
cards.
Dealers, Distributors, Manufacturers and Transporters
Dealers, Distributors, Manufacturers and Transporters are issued a permanent customer
number when they purchase their first Master Dealer, Distributor, Manufacturer or
Transporter license plate (tag). Their permanent MVD assigned customer number can
be found on their receipt for their current master tag (Their first tag costing
$62). When a Dealer, Distributor, Manufacturer or Transporter, currently holding
a valid tag, applies for the renewal of their tags for the next tag cycle (2004-2005),
they must enter their twelve-digit MVD assigned customer number
in the space provided on the new MV-6 and MV-6A applications. Click here for more information regarding the renewal
of Dealer, Distributor, Manufacturer and/or Transporter tags for the next tag cycle
(2004-2005).
Security Interest Holders
A security interest holder may request a customer number by mailing or faxing a
signed letterhead request to: Attention: Director's Office, Motor Vehicle Division,
P O Box 740381, Atlanta, GA 30374-0381, FAX Number: (404) 362-6463. If titles are
to be mailed to different branches, a separate customer number must be requested
and used for each branch.
How Do I Change Our Name and Address?
Individuals
First, you should change your name and/or address on your Georgia driver's license
or state-issued identification card with the Department of Driver Services. For
information regarding drivers' licenses and/or state-issued identification cards,
contact the Department of Driver Services.
Click here to connect to the Department of Driver Services.
Secondly, you should apply for a name and/or address change on your title(s) and/or
registration certificate(s) at your County Tax Commissioner's office where you currently
reside. Click here
to view what is needed to make these changes. There is no charge when there is only
an address change to your license plate registration certificate (tag receipt).
Dealers, Distributors, Manufacturers and Transporters
A Dealer, Distributor, Manufacturer and Transporter, must first change their name
and address with the appropriate state licensing agencies (State Board of Registration
of Used Motor Vehicle Dealers/Parts Dealers, Sales and Use Tax Division of the Department
of Revenue and/or the State Fire Marshal's Office).
Secondly, they should submit the following to this Department's Special Tags Unit
of the Motor Vehicle Division for an address change only:
There is no charge for an address change nor are they required to turn in their
tags. Name changes require the surrender of their existing tags and the issuance
of new tags. Click here for information
pertaining to obtaining new tags under their new name.
A Dealer, Distributor, Manufacturer or Transporter should discontinue
using their customer number assigned to their previous company name. Their new permanent
customer number can be found on their receipt for their new master tag (First tag
- Cost: $62).
Security Interest Holders
A lien or security interest holder should first change their name and/or address
with the appropriate state licensing agencies (i.e. Department of Banking and Finance,
etc.). They should then mail or fax a signed letterhead name and/or address change
request to: Attention: Director's Office, Motor Vehicle Division - DOR, P O Box
740381, Atlanta, GA 30374-0381. FAX Number: (404) 362-6463. Requests for name and/or
address changes must include the security interest holder's MVD assigned customer
number. For name changes, a new number will be issued. For address change request
only, a new number will not be issued.
Please discontinue using the customer number associated with your previous name
and start using your new customer number when processing motor vehicle transactions
with either the counties or state.
Once your address has been changed (for address changes only) with this Department's
Motor Vehicle Division, you may continue using your MVD assigned customer number.
A new number will not be issued when only your address has changed.
Click here
to view the Department's policy regarding identification and applications for Georgia
tags and/or titles.