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Motor Vehicle Division' (MVD) In-Person Customer Service Operations

Listed below are the types of service that are available at this department's Motor Vehicle Division Section's (MVD) In-Person Customer Service Operations:

In-Person Customer Service Operations

This office does not provide MVR's (motor vehicle reports) or any other service pertaining to drivers' licenses. Click here to connect to the Department of Driver Services for information regarding motor vehicle reports (MVR) and drivers license.

This office is a same day customer service operation and was created for the sole purpose of processing transactions relating to certificates of title, registration under the International Registration Plan (IRP) and researches of motor vehicle registration, title and lien records. This office is located at: 1200 Tradeport Boulevard, Hapeville, Georgia. Click here for directions.

An additional $10.00 special handling fee is charged for each title application submitted to the Customer Service Operations for processing. The office is generally open from 8:00 a.m. to 4:30 p.m., Monday through Friday, excluding state holidays.

Anyone applying for a title or requesting service on behalf of another person must submit, at the time of service, an original properly completed, signed and signature notarized limited power of attorney, Form T-8, naming them as the person's attorney-in-fact. A notary public must sign, affix their notary seal or stamp and record the date their notary commission expires to this form. The attorney-in-fact's full legal name is required on the power of attorney form. A natural person's full legal name is their complete name as it appears on their valid Georgia driver's license or Georgia identification card. The attorney-in-fact must show their valid Georgia driver's license or Georgia identification card.

Important: Anyone applying for a title or requesting any other type of service must be prepared to show their valid Georgia driver's license or Georgia identification card.

Save money! Apply for your title at the tax commissioner's office in the county in Georgia of your legal residence. For business owned and/or operated vehicles, apply for the title at the tax commissioner's office in the county in Georgia where your business is located. Titles for mobile/manufactured homes can only be applied for at the tax commissioner's office in the county in Georgia where the home is located. Most titles applications processed by any of the 159 county tax commissioners' offices in this state result in the printing and mailing of the titles by this department's Motor Vehicle Division within three- (3) business days of the county's entry and approval at no additional charge.

The Motor Vehicle Division's In-Person Customer Service Operations will perform the completed processing of the following types of title transactions:

Applications supported by a title bond (surety bond)
Applications supported by a court order
Application perfecting a judgment, tax or child support lien
Applications requesting a replacement serial plate
Applications for a salvage title
Applications for a rebuilt title

Note: All transactions require clearance from the National Crime Information Center (NCIC) prior to title issuance. If NCIC clearance is not received, a title cannot be issued.

Drop-Off Box

A drop-off box is located in the lobby of the Customer Services Operations at the Motor Vehicle Division Section, 1200 Tradeport Blvd., Hapeville, Georgia, and is accessible during business hours, Monday through Friday, 8:00 a.m. to 4:30 p.m. excluding state holidays. Place the required applications, supporting documents, fees and a completed Drop-Off Box Transmittal form in a sealed envelope before placing the envelope in the drop-off box. Pay all fees due with a check or money order payable to the Department of Revenue. A separate check is required with each application. Please do not place cash in the drop-off box!

Applications placed in this drop-off box after 2 p.m. are considered received the next business day. There is no additional $10.00 special handling fee required for title applications placed in this drop-off box. All titles issued from applications placed in the drop-off box are mailed. Any title application not accepted is returned by mail with a letter explaining why a title cannot be issued or listing additional requirements before a title can be issued. Click here for more information regarding the drop-off box.

Tag, Title & Lien Records

Motor vehicle tag, title, and lien records may be released to authorized parties upon request. Click here to view a list of persons who are authorized to receive information and what is required to obtain copies of these records.

Limited consumer information is available to anyone upon request. Click here for more information.

Registration of Vehicles Under the International Registration Plan (IRP)

Vehicles based in Georgia, operating under the International Registration Plan (IRP) and traveling in Georgia as well as other states/jurisdictions should be registered with this department's IRP Unit of the Motor Vehicle Division Section. Only limited IRP information is available from our web site at this time. Please bookmark our web site and visit it often for updates. Contact the IRP Unit at the following telephone number or address for more information.

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